Last updated: 4 June 2025
Welcome to fairClaims, an AI-driven health insurance claims recovery platform ("Service") operated by Gaido Insurance Pvt Ltd ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, application, and related services.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
By creating an account, uploading documents, or using our AI-powered claims analysis features, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
fairClaims provides the following services:
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must provide accurate, current, and complete information when using our Service. Misrepresentation of information may affect the accuracy of our AI analysis and recovery recommendations.
You may not use our Service for:
Our AI technology analyzes your insurance documents and claim details to provide recovery guidance. While we strive for accuracy, AI-generated insights are for informational purposes only and should not be considered professional legal or insurance advice.
We process your data in accordance with our Privacy Policy. By using our Service, you consent to the processing of your personal and health information for the purpose of providing our AI-powered services.
The Service and its original content, features, and functionality are and will remain the exclusive property of Gaido Insurance Pvt Ltd and its licensors. The Service is protected by copyright, trademark, and other laws.
You retain ownership of any content you upload, but grant us a license to use, process, and analyze such content to provide our services.
Our Service provides information and AI-generated insights for informational purposes only. We are not licensed lawyers or insurance agents. Our analysis and draft letters should not be considered as professional legal or insurance advice. Always review generated content before submission.
We do not guarantee that the Service will be available at all times. We reserve the right to modify, suspend, or discontinue the Service with or without notice.
In no event shall Gaido Insurance Pvt Ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our data practices.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason including breach of these Terms. If you wish to terminate your account, contact us to request account deletion.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
If you have any questions about these Terms of Service, please contact us at: