Has your claim been rejected or underpaid? Get every rupee you deserve.

Upload your policy and hospital documents. Gaido AI reviews your coverage, catches the filing gaps that lead to rejections and cut-short settlements, and guides you through a watertight claim.

Why Claims Get Rejected

Most claim issues are preventable. We help you get it right the first time.

A large share of Indian health claims are rejected or partially paid, not because the patient wasn't covered, but because of avoidable filing mistakes and missing documentation. We guide you before you submit.

fairClaims guides you before you submit. Our AI was trained on thousands of Indian insurance policies, IRDAI regulations and claim patterns, so your submission is complete, compliant, and hard to dispute.

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What documents do I actually need to file?

Missing even one required document is the most common reason insurers delay or partially pay. The list depends on your policy, insurer and diagnosis. We generate your personalised checklist instantly.

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Does my policy actually cover this treatment?

Sub-limits, waiting periods and exclusions vary widely. Filing without confirming coverage often leads to avoidable cuts. We check your policy before you submit.

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How do I make sure my claim isn't cut short?

Insurers assess against package rates, co-pay clauses and 'reasonable and customary' benchmarks. We flag every deduction risk before you file.

Why Claims Fail

4 avoidable mistakes that lead to rejected or cut-short health claims

Most claim issues come down to the same preventable errors. Our AI checks all four before you ever press submit.

Filing without knowing your exclusions

Exclusions, waiting periods and non-disclosure grounds catch most policyholders off guard. We check your policy before you submit.

Overlooking sub-limits and co-pay clauses

A ₹5L policy can pay out ₹1.5L once sub-limits and co-pay terms apply. We show you what to expect before the bill arrives.

Submitting an incomplete document set

A single missing document is enough for an insurer to delay or partially settle. We build a complete, personalised checklist.

Not knowing your IRDAI rights

Most policyholders don't realise how much protection IRDAI rules give them. We file with every regulation working in your favour.

fairClaims catches all of these before you submit. In minutes, not after a rejection or a cut-short payout.

Analyze my claim, free

My father's heart-surgery claim was cut from ₹4.2L to ₹1.8L and I had no idea where to start. fairClaims found three incorrect TPA deductions and gave me the exact letters to send.

₹1.4L recovered
RK

Rajesh K.

Bengaluru

They rejected my claim citing a pre-existing condition. The analysis showed the condition wasn't even related to my hospitalisation, a legally invalid rejection. Approved in three weeks.

₹2.8L approved
PM

Priya M.

Mumbai

I'm not from a finance background and the rejection letter made no sense. fairClaims broke it down in plain language and told me exactly what I could fight.

₹65,000 recovered
AS

Anita S.

Pune

Who's Behind Gaido

Built by people who saw the problem from the inside

Not another startup guessing at insurance. We've spent years inside the industry, and left to fix what we saw.

Sudhakar and Chinmay, co-founders of Policygaido

Sudhakar Reddy

Co-founder · GTM & Product

Sudhakar brings deep expertise in insurance, product strategy, and healthcare technology from elite institutions. As Product Lead and Strategy Lead at Prudential plc, he spearheaded the investment proposal and business case for Prudential's India market entry. His career spans strategic consulting at Boston Consulting Group (BCG), where he shaped digital strategies for major insurance companies, conglomerates and public platforms. Sudhakar is a software engineer at heart and has experience in engineering at Bosch, where he developed active vehicle safety software. Sudhakar holds an MBA from IIM Calcutta, dual degrees from IIT Madras and completed CFA Level 1.

PrudentialBCGIIM CalcuttaIIT Madras

Chinmay Khasnis

Co-founder · Product & Engineering

Chinmay is a builder and product thinker who has spent over a decade turning complex financial problems into elegant digital experiences. His experience from the US Healthcare industry where he saw trust is the key to distribution, not the other way around, led to the co-founding of Policygaido. Before Policygaido, Chinmay led engineering and product teams at leading US financial institutions, where he shipped AI-powered decision support systems, wealth management platforms, and mission-critical compliance infrastructure at enterprise scale. His deepest product insight came from building a system that helped thousands of Americans navigate health insurance enrollment with confidence, an experience that seeded the vision for what Gaido AI could become in India. Chinmay holds a Master's in Computer Science and completed entrepreneurship studies at Harvard Business School.

FidelityState StreetPutnamHBS

Choose the support that fits your needs

Start free with AI-powered clarity, then move to assisted support when you want expert-backed guidance through insurer follow-ups, grievance escalation, and tougher disputes. Filing a fresh reimbursement? Get your claim file professionally prepared before you submit it.

AI-first self-serve

Always Free

Get instant AI guidance on coverage, document requirements, and filing steps, before you ever submit.

₹0forever

Best for anyone filing a new claim or reviewing a pending one before it's settled.

No card needed. Upload your documents and start immediately.
AI coverage check against your policy and case
Personalised document checklist before you submit
Step-by-step guided filing with IRDAI compliance checks
Draft grievance and ombudsman-ready letter support
Pre-filing preparation

Reimbursement Filing

Paid the hospital yourself? We build your reimbursement file before your insurer sees it — checked for the queries that stall claims.

₹2,999+ GST · per claim

Best when hospitalization is complete and you haven't submitted the claim yet.

Flat fee for one claim. No success fee, no recurring charge.
Full document review with a missing-paper checklist
Likely insurer queries anticipated and pre-empted
Estimated payable amount before you file
Insurer-ready claim packet with hospital request letters
Human-guided support

Assisted

Recommended

Move from self-serve clarity to expert-backed direction when the claim stakes are higher.

₹999 + GST
₹299+ GST

+ 10% + GST success fee on the amount recovered

Best for complex, high-value, or heavily disputed claims.

Start free, then switch to assisted support only when you need.
Expert Connect onboarding with verified phone support
Help structuring insurer, GRO, and ombudsman escalation
Priority direction on next steps for tougher claim disputes
Legal assistance for complex cases

Common Questions

Everything You Want to Know

Plain answers. No insurance jargon.

You Paid for This Coverage.

Make Sure You Get It.

Upload your claim documents right now. In about five minutes, you'll know exactly what you're owed, and how to win every rupee of it.

Analyze my claim, free

No credit card. No money required to start.

Free analysis
Plain language report
Step-by-step recovery guide
Backed by IRDAI regulations