Question 1

Is the analysis really free? What's the catch?

Accepted Answer

Yes. The AI analysis, your document checklist, and the draft letters cost nothing. You only pay if you choose assisted support, a one-time ₹299 + GST, plus a 10% success fee that applies solely to money we help you actually recover, capped at ₹20,000.

Question 2

Which types of insurance claims do you support?

Accepted Answer

Health, term life, and motor claims. Whether a payout was rejected, delayed, or cut short, the engine checks your policy and case against the relevant IRDAI rules for that line and shows you what is recoverable.

Question 3

My claim was rejected months ago. Is it too late?

Accepted Answer

Usually not. The Insurance Ombudsman generally accepts complaints within one year of the insurer's final reply, and consumer court timelines are longer still. Upload your rejection letter and we'll tell you which routes are still open to you.

Question 4

Do you handle the recovery, or do I have to do it myself?

Accepted Answer

On the free plan, we hand you everything you need to act yourself: the analysis, the checklist, and ready-to-send letters. On assisted support, our team guides you through insurer follow-ups and ombudsman escalation directly.

Question 5

Is my medical and financial information safe?

Accepted Answer

Your documents are used only to analyse your claim, never sold or shared for marketing. You can request deletion of your uploads at any time.